Privacy policy

Privacy Policy

Effective Date: 1 July 2025
Last Updated: 18 July 2025

This Privacy Policy describes how SAINT PROJECTS ("we", "us", or "our")—a brand owned by ACES X SPADES (PTY) LTD, a South African private company—collects, uses, and shares your personal information when you visit or make a purchase from www.saintprojects.store (the “Site”).

1. Personal Information We Collect

We collect the following categories of personal information:

  • Device Information: IP address, browser type, cookies, time zone, and browsing data.

  • Order Information: Name, billing/shipping address, payment details (including card numbers or EFT info), email, and phone number.

  • Customer Support Data: Any information provided when contacting our support team.

  • Marketing Data: Preferences if you opt-in for updates or newsletters.

2. How We Use Your Information

Your information helps us:

  • Fulfill and manage your orders

  • Provide customer service and support

  • Process payments securely

  • Communicate regarding purchases, offers, or updates

  • Prevent fraud and improve security

  • Comply with legal obligations

3. Sharing Your Personal Information

We share your data with:

  • Shopify (our platform provider)

  • Payment processors (e.g., PayFast, PayPal)

  • Shipping partners

  • Analytics tools (like Google Analytics)

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Track site usage for analytics

  • Improve the site experience

You can manage cookie preferences via your browser settings.

5. Data Retention

We retain your personal data for as long as necessary to:

  • Provide our services

  • Fulfill legal, tax, or accounting obligations

  • Maintain records for dispute resolution

6. Your Rights

South African POPIA Rights (Protection of Personal Information Act)

Under POPIA, you have the right to:

  • Access, correct, or delete your personal information

  • Object to processing or marketing

  • Lodge a complaint with the Information Regulator of South Africa

GDPR (General Data Protection Regulation – EU Residents)

If you are located in the European Union, you have the right to:

  • Access and receive a copy of your data

  • Request correction or deletion

  • Object to or restrict processing

  • Data portability (receive your info in a structured format)

  • Withdraw consent at any time

We process your data under the lawful bases of:

  • Contract (e.g., to fulfill your order)

  • Consent (e.g., for marketing)

  • Legal obligation (e.g., tax requirements)

  • Legitimate interest (e.g., fraud prevention)

CCPA (California Consumer Privacy Act – California Residents)

If you're a California resident, you have the right to:

  • Know what personal information is collected and how it's used

  • Request deletion of your personal data

  • Opt out of sale of personal information (we do not sell your info)

  • Not be discriminated against for exercising your privacy rights

To make a request under any of the above laws, email:
saintprojectsclo@gmail.com

7. Security

We use industry-standard encryption, firewalls, and access controls to protect your data.

8. Children

This site is not intended for anyone under the age of 16. We do not knowingly collect personal data from minors.

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy as our business or regulations evolve. Updates will be posted with a new "Effective Date."

11. Contact Us

If you have questions or wish to exercise your privacy rights, please contact:

SAINT PROJECTS
Owned by ACES X SPADES (PTY) LTD
Address: Durban, South Africa
Email: saintprojectsclo@gmail.com